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© Cool Tie Dye 2018

 

How to Order a shirt, Exchange, or place a Custom Order?

Ordering a Shirt

CoolTieDye operates through personalized service with all orders for our items, and does not offer a "shopping cart" on-line selection and purchasing through our website. All orders must be placed through an Email or calling us.

We sell items which we have currently in stock, and will discuss payment and delivery options at the time of your request. All pricing and costs are quoted with each order in advance. If you have more questions about ordering a shirt, or would like to order a shirt, please Email or call us.

If you live in the Central Ohio area, you can also purchase items at our year-round shirts display at the Worthington shop, called Pizazz. We do have a limited selection of our shirts for sale at the shop, and you may want to contact us before you go if you are looking for a specific design. For more information on our Worthington shop, please click here.

 

Exchanging a shirt

If you need to exchange a shirt, we ask that you keep the CoolTieDye tag on the shirt and call Andrea at 614-282-8809 to see if we can do an exchange. We will make arrangements for the exchange with you at that time.

We can do exchanges through the mail. For mail exchanges, we will arrange for you to mail us the item for an exchange.Customers are responsible for the mailing costs involved with exchanges done by mail. Please call or text us for more details.

If you purchased a shirt from the Pizazz Store, you can exchange the shirt back at the store. You will need the Pizazz store receipt, and again we ask that you keep the CoolTieDye tag on the shirt. We recommend that you call Andrea, before you go to the store, to make certain we have an exchange option available for you at the store. Again, the Pizazz store will only do an exchange if you have your original Pizazz receipt.

 

Custom Ordering a shirt

Ohio State themed shirt designs can be custom ordered if we don't have the item in stock. When you contact us for an order, we can let you know if we don't have a specific design in stock, and the timeframe involved with ordering it. Production time for custom orders vary, and will be confirmed at the time of the custom order.

For non-Ohio State themed designs, custom ordering is very limited. There are some designs we will do throughout the year, but may require a longer timeframe for production. Most custom orders must be done outside of OSU Football season, during the early months of the year for us. For questions about custom orders, please Email or call us.